You Broke It You Should Fix It!

The get-even opportunity we all wish we'd taken. A musician (talented one too) witnesses baggage crews throwing his guitar cases on the tarmac and a $3500 Taylor dies in the fray.

United gives him runaround, claims no responsibility for his claim and ends up getting roasted (this is a food blog) via social media forums and video views.

Says Carrol in his blog:

In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. I discovered later that the $3500 guitar was severely damaged. They didn’t deny the experience occurred but for nine months the various people I communicated with put the responsibility for dealing with the damage on everyone other than themselves and finally said they would do nothing to compensate me for my loss. So I promised the last person to finally say “no” to compensation (Ms. Irlweg) that I would write and produce three songs about my experience with United Airlines and make videos for each to be viewed online by anyone in the world. United: Song 1 is the first of those songs. United: Song 2 has been written and video production is underway. United: Song 3 is coming. I promise.

His 1st (of three) video below.